Privacy Policy

We (“We,” “Us,” or “Our”) are committed to protecting your personal data and your privacy.

This Privacy Policy explains how we collect and store the information you provide through the Velstand Tradenor website (the “website”).

We will uphold these principles:

• To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed choices about how your personal data is used and processed. That’s why we created this website. To achieve this, we use a range of methods and procedures to provide you with relevant information about the use of personal data.

If we determine that you require specific details, we'll provide this information to you at the appropriate date and time.

We are happy to answer any questions you may have and to clarify any legal limitations. You can reach us at the email address below: info@velstand-tradenor.com

• Personal data will be used solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the maintenance and delivery of the Services; complying with legal and regulatory obligations; and performing administrative and business activities to support the provision and use of the Services.

We also process personal data to better understand your preferences and needs.

• To make use of essential tools to safeguard your rights regarding personal data:

To help you exercise your rights, we have substantial resources in place. Contact us at any time to request access to your personal data. We can correct or delete it, and restrict or stop processing for specific or general purposes. We can also transfer your information to you or to a third party. We will make every effort to accommodate your requests.

• Protect your personal data:

While we cannot guarantee absolute security of your personal data, we remain committed to continually implementing a broad range of measures and safeguards to ensure your personal data remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the types of personal data the company collects about individuals, how it is processed, shared with third parties, and protected, among other details.

This Policy concerns information relating to an identified or identifiable natural person under applicable law. An identifiable natural person is someone who can be identified directly, or indirectly by reference to other information, or by combining information we hold or can reasonably access.

The Policy defines “processing” as a process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly collect or solicit information from anyone under 18. We do not knowingly permit such individuals to use our services. If we become aware that we have information about a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you use our services and channels or visit our website, we collect personal data. In some cases, we may ask you to provide this information. In others, we obtain it by analysing how our services and channels are used, or through information we receive from our third-party partners.

3. No obligation to provide personal information to the company and potential consequences.

But you are not required to provide us with any personal data. In certain situations, however, choosing not to do so may have consequences. It may limit our ability to provide our services or prevent users from accessing the website.

4. What types of personal data can we collect? When you visit our website, we may collect the following personal information:

This includes information about your online activity log and traffic data (such as IP address, and the date and time of access), the language you use, software crash logs, the type of browser you use, as well as information regarding the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal Data We Receive From You: Any personal data you voluntarily provide to Us when you connect to a third-party online trading platform through Us.

Personal information you provide to third-party platforms for trading purposes includes your full name, address, phone number, and email address.

5. Legal basis and reasons for processing personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a legal basis, the company is not permitted to use your personal data. The legal bases on which the company is allowed to process personal data about you are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
• Processing must comply with a legal obligation.

Contact us by email for further details about processing carried out to protect our legitimate interests.

Below is a list of purposes and lawful bases for our use of the information you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party providers that deliver services to us, including hosting and storage, processing of IP address information, and user experience analytics.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transmit the personal data you have provided to us to those third-party platforms. Their privacy policies will govern how your personal data is used. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with its affiliates or business partners. This helps secure the resources needed to enhance and improve the products and services it offers to customers.

To protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors, purchasers, or lenders to the company or any other company within the group, in connection with a transaction (including the transfer or sale of assets of the company or any group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business in the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers on our website or analytics firms. These third parties may also use cookies or similar technologies.

Cookies are small text files that are stored on your device each time you visit or access our website. They collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and tailor products and services you may find useful. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. They are stored temporarily on your device and remain active only during your session, expiring when you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period of time after you close your browser. They help the website recognize you as a returning user and facilitate repeat visits to the website.

Types of cookies:

We may use them according to their intended purpose:

Cookies are blocked or deleted

To block or delete cookies, adjust your browser's settings. Below are links with instructions for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to achieve the processing purposes described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue to share your data for another 12 months.

We regularly review the Personal Data we hold to ensure we do not retain it longer than necessary.

9. Transfers of personal data to a third country or an international organization

Your personal information may be transferred to other countries, including to a third country (a country other than the one in which you reside), or to international organizations or jurisdictions. Company takes all necessary steps to protect the personal data you provide and ensures that data subjects can assert their rights and access effective legal remedies.

These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).

• Transfer to a third country or an international organisation that the European Commission has found ensures an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities within the meaning of Article 46(2)(a).
• The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details about the security measures it uses to protect your personal data when transferred to third countries or international organisations. Please email us at info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect personal data. These measures are designed to prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be free from errors. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.

In certain situations, due to legal requirements or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. In these cases, we cannot control the security measures applied to your personal data by such third parties.

Transmitting personal data over the internet is not completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites and external resources

Links to third-party websites and applications may be available on this website. These websites and apps are not controlled or supervised by the company. We are not responsible for the collection or processing of personal data by those websites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest doing so before providing any personal data to them

12. Changes to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the revised policy on our website. When we make significant updates, we will also seek to inform you through methods we deem appropriate and will publish a notice on our website. Unless explicitly stated otherwise, any changes will take effect upon publication of the updated policy.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the personal data we hold about you, to correct any errors, and to delete any personal data we do not require. You may also restrict the scope and types of processing of your personal information.

If you are an EEA resident, please refer to this page:

These rights apply to the information you provide regarding your personal data. To exercise your rights, please submit a request by email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If so, you are entitled to access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be provided electronically upon request.

The right to access personal data must not infringe the rights and freedoms of others. If a request would harm another person’s rights or freedoms, the company may refuse the request or limit the scope of its response.

Right to rectification

The Company is entitled to correct inaccurate personal data. You have the right to request that any insufficient personal data concerning you be corrected, taking into account the purpose for which it is processed.

Right to Erasure

The following grounds apply: (a) the personal data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (d) the personal data have been unlawfully processed; or (e) the personal data must be deleted to comply with the company’s legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law that requires processing; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may ask the company to limit its processing.

If you request that the processing of your personal data be restricted, your personal data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a member state.

Right to Data Portability

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not change or limit the rights you have under the right to erasure. The right to data portability must not infringe on the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on the legitimate interests of our company or a third party. This also includes profiling based solely on those legitimate interests. We will only continue if we can demonstrate compelling legitimate grounds that override your rights, freedoms, and interests, or if processing is necessary for the establishment, exercise, or defense of legal claims.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to withhold consent

You may withdraw your consent to our processing of your personal data at any time. This does not affect the lawfulness of any processing based on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to protect the fundamental rights of individuals in connection with the processing of personal data across the European Union.

The laws of the European Union and its Member States may restrict your rights regarding your personal data, as described in Section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended to up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons.

As long as this does not conflict with the provisions of section 13 of the law, the information you request pursuant to your rights under section 13 will be provided free of charge. If the request is unfounded or excessive, particularly if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the action requested. We may also decline to act.

If we have concerns about the identity of the person who submitted your request, the company may request additional information to verify your identity.